One of the comments on an earlier blog post came from a hairdresser lamenting that salon clients in her part of the country are so conservative. No m
atter where you live, you may still have a handful of clients who like to look a bit on the edge, at least compared with the other locals. Often, but not always, these are younger clients. If you have even a couple of these, be grateful! And then make the most of the opportunity. They're a walking billboard for your skills, because they go out of their way to bring attention to themselves.
To communicate with these clients, you have to talk their language. That means staying on top of the latest hair styles and the latest
cutting, coloring and styling techniques. Either they will walk in knowing exactly what they want and you'll need to be familiar with the lhair ook they describe, or they'll want suggestions from you about what's new on the hair fashion horizon.
After that, the word you'll want is "yes." If they're willing to go dramatic and daring, a word of encouragement and positivity from you will connect with their own need to constantly be dialing it up a notch. Their hair style may not be your taste, but they will go out and get looked at. People will ask them where they got their hair done, and you'll get referrals who like change or, at least, who know that you'll be able to give them something new when they're ready.